Terms of Service

Last Updated: September 8, 2026

Welcome to onefaceu. These Terms of Service govern your use of our website and the purchase of products from onefaceu.

By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website.

1. Use of Our Website

You agree to use our website only for lawful purposes and in accordance with these Terms of Service.

You may not use our website to:

Violate any applicable law or regulation
Attempt to gain unauthorized access to our website or systems
Interfere with the normal operation of our website
Submit false, misleading, or fraudulent information
Use our website for any unauthorized commercial purpose

We reserve the right to restrict or terminate access to our website if we believe these terms have been violated.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, and other information on our website are accurate and up to date.

However, colors and appearance may vary slightly depending on your device or screen settings.

We reserve the right to correct errors, update product information, or change product specifications without prior notice.

3. Pricing and Availability

All prices displayed on our website are shown in U.S. dollars (USD) unless otherwise stated.

Product prices and availability may change at any time without prior notice.

We reserve the right to correct pricing errors and cancel orders affected by obvious pricing or listing errors. If an order is canceled due to an error, we will provide a refund for any payment already made.

4. Orders

When you place an order through our website, you are making an offer to purchase the selected products.

After placing an order, you will receive an order confirmation by email. This confirmation does not necessarily mean that your order has been accepted.

We reserve the right to refuse, limit, or cancel an order for reasons including product availability, suspected fraud, pricing errors, or other circumstances that may affect the transaction.

If we cancel an order after payment has been received, the applicable payment will be refunded.

5. Payment

We accept payment methods displayed during the checkout process.

You agree to provide accurate and complete billing and payment information when placing an order.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

6. Shipping and Delivery

We will make reasonable efforts to process and ship orders within the estimated timeframes provided on our website.

Delivery times may vary depending on the destination, shipping method, carrier delays, weather, holidays, customs processing, or other circumstances beyond our reasonable control.

Please make sure your shipping information is accurate and complete when placing your order. We are not responsible for delays or delivery issues caused by incorrect or incomplete information provided by the customer.

For more information, please refer to our Shipping Policy.

7. Returns and Refunds

If you are not satisfied with your purchase, you may be eligible to request a return or refund in accordance with our Return & Refund Policy.

Products must meet the applicable return conditions, and certain products may be excluded from returns where permitted by law.

Please contact our customer support team before sending any product back.

8. Intellectual Property

All content on the onefaceu website, including text, product images, graphics, logos, designs, photographs, videos, and other materials, is owned by or licensed to onefaceu and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, or commercially use our website content without our prior written permission.

9. Third-Party Services and Links

Our website may use third-party services to support functions such as payment processing, shipping, analytics, advertising, and other website features.

Our website may also contain links to third-party websites. We are not responsible for the content, availability, privacy practices, or policies of third-party websites or services.

Your use of third-party services may be subject to their own terms and policies.

10. Disclaimer

Our website and its content are provided on an “as available” and “as is” basis to the extent permitted by applicable law.

We do not guarantee that our website will always be available, uninterrupted, secure, or free from errors.

We make reasonable efforts to provide accurate information but do not guarantee that all website content will always be complete, accurate, or current.

11. Limitation of Liability

To the maximum extent permitted by applicable law, onefaceu and its related parties will not be responsible for indirect, incidental, special, or consequential damages arising from your use of our website or products.

Nothing in these Terms of Service is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

12. Indemnification

You agree to indemnify and hold harmless onefaceu and its related parties from claims, losses, liabilities, damages, and expenses arising from your violation of these Terms of Service or your misuse of our website.

13. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, services, or applicable legal requirements.

Any updated version will be posted on this page with a revised “Last Updated” date.

Your continued use of our website after changes are posted means that you accept the updated Terms of Service.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with applicable laws, without regard to conflict-of-law principles.

Nothing in these terms is intended to limit any mandatory consumer rights provided by the laws applicable to you.

15. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

onefaceu

Email: support@onefaceu.com

Business Address:
UNIT E01, 10/F, WONG KING INDUSTRIAL BUILDING
NO. 2–4 TAI YAU STREET
SAN PO KONG, KLN, HONG KONG

Thank you for choosing onefaceu.